1. Overview
At Common Host, customer satisfaction is our priority. This Refund and Return Policy outlines the terms under which refunds and cancellations are processed for our hosting services.

2. Refund Eligibility
We offer refunds under the following conditions:

• Money-Back Guarantee: New customers are eligible for a full refund within the first 30 days of service for shared hosting plans.

• Service Issues: If we fail to provide the agreed-upon service due to technical errors on our part, a refund may be issued upon review.

• Duplicate Payments: In case of accidental double charges, we will process a full refund for the duplicate payment.

3. Non-Refundable Services
Certain services are non-refundable, including:

• Domain registrations, transfers, and renewals.

• SSL certificates.

• VPS and dedicated server hosting.

• Any services that have been used beyond the refund period.

• Setup fees or administrative charges.

4. Cancellation Policy

• Customers can request cancellation of their hosting plan at any time.

• To cancel, submit a request via our support portal or email us at info@commonhost.net.

• Cancellations must be made before the next billing cycle to avoid future charges.

5. Refund Processing

• Refunds will be issued within 7-10 business days to the original payment method.

• If the original payment method is unavailable, alternative arrangements may be considered at our discretion.

6. Changes to This Policy
Common Host reserves the right to modify this policy at any time. Changes will be posted on our website with an updated effective date.

7. Contact Us
For refund and return inquiries, please contact us at:

Common Host
Email: info@commonhost.net